AV-SCANNER / Service function guides / Driver assistance and hybrid
This guide delivers a complete, professional procedure for diagnosing why an electric vehicle (EV) refuses to charge, covering the onboard charger, charge port, high-voltage battery management, and communication networks. It is written for working mechanics and technically confident owners who already understand high-voltage safety and have access to scan tools and service information. You will learn how to prepare the vehicle safely, perform a logical step-by-step fault-finding routine from the charge port to the battery, interpret measured values and diagnostic trouble codes (DTCs), and verify a successful repair. The guide also explains how the procedure changes across different EV architectures and what aftercare steps prevent a repeat failure.
Guidance is general and covers many makes. Exact procedures and values vary by model, so confirm them in the factory service information for your vehicle.
Download all 12 sections as a branded PDF to use in the workshop.
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