Last updated: October 28, 2026
1. Introduction
Auto Veteran, referred to in this document as we, us, or our, operates the website located at www.autoveteran.tech, referred to as the Service. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit or use the Service, and explains the choices available to you regarding that information. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We are committed to handling personal data responsibly and in a manner consistent with applicable data protection law, including, where applicable, Kenya's Data Protection Act of 2019. We will never sell your personal information to third parties.
2. Information We Collect
Information You Provide Directly
When you register for an account, subscribe to our newsletter, post in our community forum, or contact us, we may collect the following categories of information:
- Email address, which is required for account registration and newsletter subscription
- First and last name, which is required for account registration
- Any content you voluntarily submit, including forum questions, answers, replies, and profile information
- Correspondence you send to us directly, such as support requests or copyright notices
Information Collected Automatically
When you access the Service, certain information is collected automatically, including:
- Your Internet Protocol address, collected for account security, abuse prevention, and rate limiting on our community forum
- Pages visited, features used, and the amount of time spent on the Service
- Browser type, device type, and operating system, derived from standard request headers
- The website or search engine that referred you to the Service, where available
- Session and security cookies, described further in the Cookies section below
3. Cookies and Similar Tracking Technologies
We use cookies and similar tracking technologies to operate the Service and to understand how it is used. The categories of cookies present on the Service are described below.
Strictly Necessary Cookies
These cookies are required for the Service to function and cannot be switched off. They include a session cookie that keeps you signed in and a security cookie used to protect forms on the Service against cross site request forgery. Neither cookie is used for advertising or tracking purposes, and both expire automatically.
Analytics Cookies
We use Google Analytics and Ahrefs Analytics to understand how visitors use the Service, including which pages are viewed and how visitors navigate between them. These services may set their own cookies and collect information such as your approximate location, device type, and browsing behavior on the Service. This information is used in aggregate to improve our content and is not used by us to individually identify you.
Advertising Cookies
We display advertisements through Google AdSense. Google and its advertising partners may use cookies and similar technologies to serve advertisements based on your prior visits to the Service and other websites. You may review and adjust your Google advertising settings at adssettings.google.com, and you may learn more about how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites. Most browsers also allow you to refuse or delete cookies through their settings, though doing so may affect the functionality of the Service.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service, including your account and forum activity
- To notify you about important changes to the Service or to these policies
- To prevent fraud, abuse, and violations of our Terms of Service, including moderating our community forum
- To respond to your inquiries and provide customer support
- To monitor and analyze usage trends in order to improve the Service
- To deliver newsletters and other communications that you have opted in to receive
- To display advertising through Google AdSense that helps fund the operation of the Service
5. Legal Basis for Processing
Where applicable data protection law requires us to identify a legal basis for processing your personal information, we rely on one or more of the following: your consent, our legitimate interest in operating and improving the Service, the necessity of processing to perform our agreement with you as described in our Terms of Service, and our legitimate interest in preventing fraud and abuse on the Service.
6. Disclosure of Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- With service providers who perform functions on our behalf, such as email delivery, website hosting, and analytics, and who are contractually or otherwise obligated to handle your information appropriately
- With Google, in connection with Google Analytics and Google AdSense, subject to Google's own privacy policy
- Where required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect the rights, property, or safety of Auto Veteran, our users, or the public
- In connection with a merger, acquisition, financing, or sale of some or all of our assets, in which case personal information may be among the assets transferred
6A. Membership and Payments
If you join through a Facebook subscription, we store your Facebook name, the profile link you give us, and any note you send us, along with staff notes about the verification. Online membership payments are handled by Paystack, which processes your card or mobile money details. We receive only your Paystack customer and subscription references, the payment reference, and the subscription status and billing dates. We never see or store your full card number or mobile money PIN.
To apply our Refund Policy, we record which members-only downloads, articles, and forum boards you have used, along with the date of first use, and when we took each membership payment. We keep these records for as long as your account exists, and we use them only for refund decisions and legal record-keeping.
7. Data Security
We implement reasonable technical and organizational measures designed to protect your information, including transmission of the Service exclusively over encrypted connections, secure and access restricted session cookies, and restricted internal access to personal information. No method of transmission over the internet or method of electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Account data is retained until you delete your account. Forum content may be retained after account deletion where necessary to preserve the integrity of a discussion thread, though it will no longer be associated with your identifying information. You may request deletion of your account and associated personal data at any time as described in the Your Rights section below.
9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights with respect to your personal information, which may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to object to or restrict certain processing. You can exercise many of these rights directly through your account dashboard, including reviewing and updating your profile information and deleting your account. For any request that cannot be completed through your dashboard, please contact us at [email protected], and we will respond within a reasonable time.
You may unsubscribe from our newsletter at any time by using the unsubscribe link included in every newsletter email or by adjusting your preferences in your account dashboard.
10. Children's Privacy
The Service is not directed to, and is not intended for use by, individuals under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of eighteen, we will take steps to delete that information as soon as reasonably possible. If you believe a child has provided us with personal information, please contact us at [email protected].
11. International Data Transfers
Our Service is operated from Kenya, and the third party service providers described in this policy, including Google, may process information in the United States or other countries. By using the Service, you understand that your information may be transferred to, stored, and processed in a country other than your own, and that the data protection laws of that country may differ from the laws of your jurisdiction.
12. Third Party Links
The Service contains links to third party websites, including Amazon, that are not operated by us. This Privacy Policy applies only to the Service. If you click a third party link, you will be directed to that third party's site, and we strongly advise you to review the privacy policy of every site you visit, as we have no control over and assume no responsibility for the content or privacy practices of any third party site.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the Last Updated date above, and, where appropriate, by additional notice such as an email to registered users. We encourage you to review this Privacy Policy periodically.
